Effective date: November 8, 2026
Last updated: November 8, 2026
Pro Serv Business Systems, Inc (“ProServ,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit goproserv.com, how we use it, who we share it with, and the choices you have.
1. What this policy covers, and what it does not
This policy applies to this website only.
It does not apply to information we handle as a service provider for our clients. When we deliver managed IT, security, or print services, we may process data belonging to a client or to that client’s employees, patients, customers, or students. That processing is governed by our agreement with that client, including any business associate agreement, data processing agreement, or other contractual terms, and not by this policy. If you are an employee, patient, customer, or student of a ProServ client and have questions about your data, please contact that organization directly.
This policy also does not apply to other companies’ websites we link to. See section 11.
2. Information you give us
We collect information you choose to submit through our forms.
Contact form. First name, last name, business email address, company or organization, and your message. Optionally, phone number, city or ZIP code, and the service you are interested in.
Careers form. Name, email address, phone number, your message, and the resume file you upload. A resume typically contains more information than the form fields alone, such as your address, work history, education, and any other details you choose to include.
You decide what to send us. The only required fields are the ones marked with an asterisk on each form.
3. Information collected automatically
When you visit the site, some information is collected automatically by us and by the third-party services listed in section 6.
- Device and connection information. IP address, browser type and version, operating system, device type, and screen size.
- Usage information. Pages you view, how long you spend on them, the links you click, the page that referred you, and the approximate geographic region your IP address suggests.
- Identifiers stored on your device. Cookies and similar technologies place identifiers in your browser so that returning visits can be recognized. Our Cookie Disclosure lists every one of these, what it does, and how long it lasts.
4. Information from other sources
We do not buy personal information from data brokers.
Our analytics provider, described in section 6, may combine what it observes on our site with information it already holds, in line with its own policies. We receive only aggregated reports about how groups of visitors behave, never a profile of you as an individual.
5. How we use information
| We use it to | Examples |
|---|---|
| Respond to you | Answering your inquiry, routing it to the right person, following up |
| Evaluate applications | Reviewing resumes, contacting candidates, scheduling interviews |
| Operate and secure the site | Serving pages, blocking bots and abuse, diagnosing errors, keeping backups |
| Understand how the site is used | Which pages get read, where visitors come from, what is working |
| Measure our marketing | Understanding which campaigns bring people to this website |
| Meet legal obligations | Responding to lawful requests, keeping records we are required to keep |
We do not use the information you submit through our forms to build advertising profiles, and we do not sell it.
6. Who we share information with
We do not sell your personal information for money. We do share it in the circumstances below.
Service providers who act on our instructions. Our website host, our content delivery and security provider, and our email provider process information only to provide those services to us.
Third parties active on this website. These are the only external services this site contacts:
| Provider | What it does on this site | Their privacy information |
|---|---|---|
| Google Analytics (Google LLC) | Measures site usage, page views, traffic sources | policies.google.com/privacy |
| Google Tag Manager (Google LLC) | Loads and manages the tag above | policies.google.com/privacy |
| Google Fonts (Google LLC) | Delivers the typefaces the site uses. Loading a font discloses your IP address to Google | policies.google.com/privacy |
| jsDelivr | Delivers the animation library used on the homepage. Loading it discloses your IP address to jsDelivr | jsdelivr.com/terms/privacy-policy-jsdelivr-net |
| Elementor | Delivers the accessibility widget and records your cookie choices. Loading it discloses your IP address to Elementor | elementor.com/about/privacy |
We do not sell your personal information, and we do not share it for targeted advertising. This website runs no advertising trackers.
Others. We may disclose information if required by law or valid legal process, to protect our rights, property, or safety or those of others, or in connection with a merger, acquisition, or sale of assets. If ownership changes, we will say so on this page before your information becomes subject to a different policy.
7. Cookies and similar technologies
Our Cookie Disclosure lists every cookie and storage item this site uses, grouped by purpose, with its provider and how long it lasts.
You can change your choices at any time using the Cookie Settings link in our footer. You can also block or delete cookies in your browser settings, though parts of the site may not work properly if you block the strictly necessary ones.
8. How long we keep information
| Information | Kept for |
|---|---|
| Contact form submissions stored on this website | 24 months from receipt, after which they are deleted automatically |
| Resumes and applicant information stored on this website | 24 months from receipt, after which they are deleted automatically |
| Analytics data | As configured in Google Analytics |
| Server and security logs | A short period, set by our hosting provider’s own retention schedule rather than by us |
Submissions are also delivered to us by email. Those copies are held in our business email system and are managed under our internal retention practices.
We keep information no longer than we need it for the purposes in section 5, unless a longer period is required by law.
9. Your privacy choices and rights
Opting out of analytics. Use the Cookie Settings link in our footer to turn analytics cookies off. This applies to the browser and device you are using, so you will need to set it on each one.
Universal opt-out signals. If your browser or an extension sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of targeted advertising and any sharing of your personal information, for that browser.
Your rights. Depending on where you live, you may have the right to:
- know what personal information we have collected about you, and get a copy of it;
- correct inaccurate personal information;
- delete personal information we hold about you;
- opt out of targeted advertising, and of any sale or sharing of your personal information;
- not be discriminated against for exercising any of these rights.
We extend these rights to all US residents, whether or not the law in your state requires it.
How to make a request. Email [email protected] or call (816) 233-6701. We will verify your identity before acting, usually by confirming details you have already given us. We will respond within the time the law requires. You may use an authorized agent; we may ask them for proof of authority.
If we say no. We will explain why, and tell you how to appeal. To appeal, reply to our decision with “Appeal” in the subject line.
10. Job applicants
If you apply through our careers page, we use the information and the resume you submit to evaluate your application, contact you, and keep records of our hiring process.
We keep applicant information stored on this website for 24 months. Your materials are received at [email protected] and reviewed by ProServ’s hiring team. We do not use applicant information for advertising, and we do not share resumes with third parties other than the service providers in section 6 who host the site and deliver our email.
If you are hired, the information becomes part of your employment record and is handled under our employee privacy practices rather than this policy.
11. Links and third-party portals
Our site links to services operated by other companies, including our support portal at dgi5.ecihosted.com and driver downloads at savin.com. When you follow one of those links you leave goproserv.com, and what happens next is governed by that company’s privacy policy, not ours. We encourage you to read it.
12. Children
This website is intended for businesses and is not directed to children. We do not knowingly collect personal information from children under 13.
Some of our material describes programs involving high school students, including our apprenticeship program for students aged 16 to 18. That material is written for school administrators and for students and families considering the program. We do not knowingly collect personal information from anyone under 16 for targeted advertising, and we do not sell or share the personal information of anyone we know to be under 16.
If you believe a child has given us personal information, contact us at [email protected] and we will delete it.
13. Security
We use reasonable administrative, technical, and physical safeguards to protect information submitted through this site, including HTTPS encryption in transit, a web application firewall, and access controls on our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
14. Where information is processed
We operate in the United States and the information we collect is processed here. Our analytics and service partners may process information in other countries under their own policies.
15. Changes to this policy
We may update this policy. If we make a material change, we will update the “Last updated” date above and, where appropriate, give notice on the site. Please check back from time to time.
16. Contact us
Pro Serv Business Systems, Inc
[email protected]
(816) 233-6701
St. Joseph, Missouri