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Service Desk


Service is in our name. We are always at the ready, addressing your needs in real-time, keeping your team productive and efficient.


Our local service desk team is the central hub for the ProServ operation. As the primary point of contact, the service desk team is your front-line of support, always ready to assist you. If an issue can’t be resolved remotely, a specialist will be deployed to your location to address your needs in person.

24/7/365 Monitoring

Our MSP platform combines intelligent software with expert services to keep our team aware of any issues. With powerful automation and remote access, our techs are always on watch and in control.

Phone, Chat & Ticket Support

Choose the communication method that best fits your business needs. We offer a ticketing system with real-time updates as well as phone and live chat access to your ProServ representative.

Proserv is here to support your team to help you perform at 100% productivity, and be your support 24/7. See all that we offer.